Devops Engineer

Help us build and scale
a world class product

Knack is hiring a lead devops engineer! You’ll be an integral part of our engineering team focused on building and managing a container-based (Kubernetes) infrastructure for deploying thousands of database-driven applications.

We do things a little differently here at Knack, and that’s just how we like it:

  • Flat: we don’t have project managers or dictates from a CTO. Each engineer is lead on multiple projects and is expected to make major decisions.
  • Autonomous: our engineers own their projects, collectively determine technical implementation, and have the freedom to define how they can maximize their impact.
  • Engaged: our engineers think of their job as more than just 1s and 0s. Only by engaging with our product, our customers, and our team can they be fully equipped to do their best work.
  • Remote: to make this work our engineers are great communicators and are highly involved with hangouts/chat/discussions around both engineering topics and larger company issues.

This isn’t for everyone, but for the right fit this will be the definitive experience of your career. Our goal will be to ensure you are driven and supported to continuously grow and do your best work.

Requirements

This is a senior position, so we’re looking for a strong track record of distributing and optimizing products at scale. We play in the following sandboxes so strong experience is preferred:

  • AWS
  • Ubuntu
  • Kubernetes
  • Salt
  • NodeJS

We also use Ceph, Fission, Sensu, Graylog, MariaDB, Redis, and MongoDB, so any experience there is bonus.

With that said, we’re not looking for a 100% match on experience or our stack. If you have a history of shipping solid work, we’re interested.

About the Job

The DevOps engineer will ultimately be responsible for the performance and reliability of the Knack distributed systems in addition to reducing barriers for engineers to deploy and optimisze those systems. This includes:

  • Develop processes to scale and automate container systems with Kubernetes, Ceph and Salt.
  • Help develop and improve the Knack distributed cloud system, optimizing for security, speed, and redundancy across all points of the AWS stack.
  • Build tools and processes to help us detect and respond to operational issues quicker.
  • Increase visibility in to app performance by working on our metrics and logging infrastructure.
  • Improve and optimize critical resource monitoring and emergency response.

How you’ll do this:

  • Engineer: this isn't a management position. This means you'll ship improvements and code every day.
  • Contribute: we want our engineers to make an impact on the Knack product. This means you're not just implementing features that have been specified to death. It includes developing ideas, making suggestions, and keeping on top of new tech to understand opportunities.
  • Engage: we expect a high level of engagement with decision-making, specifications, and consensus. You'll be expected to propose ideas, defend them, and contribute feedback to others.
  • Learn and grow: we do code-reviews, pair-programming, lunch-and-learns, and use every opportunity to teach and learn.

You won’t have a direct boss but will be working collaboratively with our current engineering team, and with cross-functional teams on specific projects. You’ll also work closely with the founders, Brandon & Eric, on strategy and technical implementations.

Our work is 100% remote. We use Slack, Trello, Google Docs and Google Hangouts to get our work done.

Our stack

  • AWS - we’ve drunk the kool-aid and use AWS across the board.
  • Node.js - APIs
  • Kubernetes - containers
  • MariaDB - data persistence
  • Github, Jenkins, Ghost Inspector, Mocha - deployment and testing

About You

Above all, you build things. You have a history of starting --and completing-- projects, whether that’s products, applications, games, libraries, or plugins.

You’re both a teacher and a learner. You’re not afraid to admit when someone may know more than you. You have the confidence to help others level up.

You’re an outstanding communicator. You can document a problem, and clearly and succinctly outline a solution. You’re not afraid to distill things into plain English for teammates and customers.

You have experience working in fast-paced environments, prioritizing and balancing multiple projects, and working with cross-functional teams.

You want to work on a product you can be proud of that impacts thousands of people all over the world, from non-profits to the world’s biggest companies.

You go all in. You want to do your best work, and have that work make an impact.

About Knack

Knack is a no-code platform that makes it easy for anyone to build applications and workflows to do amazing things with their data.

Knack launched in 2012 and has been growing steadily as we’ve built our team, perfected our product, and nailed our product-market fit. We’re now ready to take things to the next level and maximize the opportunity for what this product can be.

So why are we different?

We’re bootstrapped: we’ve had to build something our customers actually pay for. This changes how you do things.

We’re 100% remote: and have been from the beginning. Every decision we’ve made has been based around optimizing our remote operations.

We’re small: and we like it that way. We’re more than just chat avatars-- we’ve all gotten to know each other, have grown together, and love working with each other.

We enjoy the journey: we’re in this for the long haul. We’re not chasing an exit or the next round of funding. We’re building something we’re proud of and want to keep improving on.

You can read more about Knack and the team here.

Benefits & Compensation

Competitive salaries and generous equity: rather than give up equity to investors to pay engineering salaries, we’ve chosen to give more of that equity to our team while still paying strong salaries.

Define your work: our only rule is our overlap zone of 11am to 4pm EST. Otherwise find the location, environment, and schedule that is best for your life and work. It’s not about separation, it’s about optimization.

Unlimited Paid Vacation: take the time you need to stay motivated, charged, and balanced. You’ll get forced days off for birthdays and knackiversaries.

Paid Corporate Retreats: we get together twice a year at amazing locations to do normal human being things in person. We pay for your flight, lodging, and meals.

Learning Credits: an annual allowance is provided to stay on top of your game with classes, books, and conferences.

HealthCare: we offer health, vision, and dental, covering 75% of the premium for you and your dependents (spouse + children).

How to Apply

Please note that we are only considering applicants legally eligible to work in the US.

If interested, please include any social links (GitHub, LinkedIn, Twitter, etc.) and answer the following questions:

  • Why would this be a great fit for you?
  • Where could you make the most impact?
  • How can we see some of your best work?
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